One number for everything your business needs.
We keep independent restaurants, shops and gyms across the North Shore running — repairs, upkeep, and the small stuff nobody else will come out for. Monthly preventative maintenance, a written list of what we found, and someone who actually calls back.
The problem, stated plainly
You have a contractor for plumbing, another for electrical, someone for the windows, somebody’s cousin for everything else, and no one at all for the twelve small things on the list in your office.
The big facility companies want chains. The handyman down the road wants houses. Nobody wants a two-location restaurant with a sticking door, a leaking gasket, and a health inspection in six weeks.
That is the whole reason we exist.
How it works
- We walk your space.
- Every month, before you open. Coils, filters, drains, lighting, hardware, signage, the exterior — maintained and documented.
- You get a written list.
- Photographed, prioritised, with what it will cost. Not a verbal “looks fine.”
- We fix the small stuff.
- Included hours every month. Anything larger gets quoted before we touch it.
- You call once.
- Electrical, plumbing, refrigeration — we hold those relationships and dispatch them. One number, one invoice.
Heard.
Every request gets a human response within 30 minutes during business hours. That is in your agreement, not on a poster.
The most common complaint about contractors is not price. It is silence.
Built by someone who has stood where you are standing
HANDS was started by an operator who owns a restaurant in Evanston, because nobody was doing this and it was needed.